Service Scheduling

• All cleaning services are provided by appointment only.

• Once a service request is submitted through our website or contact channels, a member of our team will contact you to confirm the date, time, and specific scope of the project.

• Service availability is subject to the current schedule and team capacity.

 Service Delivery & Arrival

• Our team aims to arrive at the scheduled location within the agreed-upon timeframe.

• In the event of unforeseen circumstances (such as traffic, weather, or emergencies) that may cause a delay, we will notify you as soon as possible via the contact information provided.

Access to Property

• To ensure the effective delivery of our services, please ensure that our team has clear and safe access to the premises at the scheduled time.

• If we are unable to access the property, we will attempt to reach you immediately; if access remains unavailable, a service fee may apply.

Service Modifications & Cancellations

• If you need to reschedule or cancel your appointment, please provide us with at least [e.g., 24-48 hours] notice.

• Cancellations made after this period may be subject to a cancellation fee.

Physical Goods (If Applicable)

• If your purchase includes physical products (such as cleaning supplies or merchandise), these will be delivered to your provided address within [e.g., 5-7 business days] after payment confirmation.

• Shipping costs, if applicable, will be calculated at checkout based on the delivery location.

Contact Information

If you have any questions regarding your scheduled service or a product delivery, please reach out to us: